Forum Replies Created

  • wpsolr
    Keymaster

    Hi,

    RunExecutableListener is disabled in WPSOLR’s solrconfig.xml files, as it should. It seems you are updating an index not created from WPSOLR’s configuration files. Please create another index from WPSOLR: /guide/configuration-step-by-step-schematic/configure-your-indexes/connect-to-an-apache-solr-index/

    Im also wondering if we have to click “Index selected post types in index ‘Index Name’” to index the website data?

    Yes indeed, you have to, once your index is created from WPSOLR.

    wpsolr
    Keymaster

    Indeed, ports other than 443 or 80 are often blocked by the WP host.

    I am running the cloud start up

    What is “the cloud start up”? Your WP hosting, your Solr hosting?

    I have actually still got it stored locally

    Do you mean your Solr is installed on your WP machine? Or on another machine of your WP provider? If so, how was Solr installed, and which version?

    wpsolr
    Keymaster

    Hi,

    Is your outgoing port 443 or 80?

    What is your Solr/Elasticsearch hosting service?

    wpsolr
    Keymaster
    7 years, 8 months ago in reply to: WPSolr and ElasticSearch is NOT Working #9970

    Topic closed for rude comments, despite my good will to find and fix the issue.

    wpsolr
    Keymaster
    7 years, 8 months ago in reply to: WPSolr and ElasticSearch is NOT Working #9959

    I have tried everything mentioned in your documentation

    It seems so, indeed. But each environment is different. Your issue could be due to your Elasticsearch, or PHP version, or other plugins. This is what we need to verify now.

    It is exactly for this reason, eliminate the risk, that we provide a test version. Anyone can install it, and check that everything is fine before buying a license.

    I’m very confident, because WPSOLR is incredibly tested (120 selenium tests executed in parallel on Jenkins for Kubernetes), and was not reported for a single bug for years.

    Let me know if you want to continue investigating.

    wpsolr
    Keymaster
    7 years, 8 months ago in reply to: WPSolr and ElasticSearch is NOT Working #9955

    I meant these suggestions:

    You can deactivate WPSOLR, and see what happens.
    Or even better, configure some facets in screen 2.4, add the WPSOLR facets widget to your search page. Facets should appear, and it is only possible if Elasticsearch is sending back the results.

    Is there a possibility that you refund me money?

    We provide a test plugin to prevent any surprise. In consequence, we do not refund, as stated in our terms and conditions.

    wpsolr
    Keymaster
    7 years, 8 months ago in reply to: WPSolr and ElasticSearch is NOT Working #9951

    Please try my previous suggestions.

    wpsolr
    Keymaster
    7 years, 8 months ago in reply to: WPSolr and ElasticSearch is NOT Working #9949

    Looks fine.

    Plus, how are you sure that the results coming out of search are from ElasticSearch?

    You can deactivate WPSOLR, and see what happens.
    Or even better, configure some facets in screen 2.4, add the WPSOLR facets widget to your search page. Facets should appear, and it is only possible if Elasticsearch is sending back the results.
    There are not WPSOLR errors in the javascript console.

    wpsolr
    Keymaster
    7 years, 8 months ago in reply to: WPSolr and ElasticSearch is NOT Working #9946

    Please send me the screenshots of screens: 3., WooCommerce add-on.

    wpsolr
    Keymaster
    7 years, 8 months ago in reply to: WPSolr and ElasticSearch is NOT Working #9940

    https://felixtools.in/?s=stamped+size+socket&post_type=product
    Above is the search URL.

    As you can see, the search returned 24 results, but only 3 products are displayed.

    Here could be an explanation:
    In screen 2.2, you indexed products, posts, and pages. The 24 results contain a mix of posts, pages, and products. But you use a WooCommerce theme, which can only display products. Therefore, on the first page of 9 results, the 3 products are shown, and the other posts/pages are not show. Hence, only 3 products are actually shown in the first page of results.

    Here is a fix:
    – Activate the WPSOLR WooCommerce add-on. The add-on will filter out posts and pages (only products remain) from results. Therefore, your theme will be able to display all results, which now contain only products
    – Unselect posts and pages from screen 2.2, empty the index content, and re-index everything. You index will then only contain products.

    wpsolr
    Keymaster
    7 years, 8 months ago in reply to: WPSolr and ElasticSearch is NOT Working #9939

    Did you activate the WPSOLR WooCommerce add-on?

    wpsolr
    Keymaster
    7 years, 8 months ago in reply to: WPSolr and ElasticSearch is NOT Working #9937

    Thanks.

    Can you describe now what is not working on the search page?

    wpsolr
    Keymaster
    7 years, 8 months ago in reply to: WPSolr and ElasticSearch is NOT Working #9935

    Please send me screen “3. Send your data” also.

    wpsolr
    Keymaster
    7 years, 8 months ago in reply to: WPSolr and ElasticSearch is NOT Working #9933

    No. The support is only made through the forum. Please send the screenshots.

    wpsolr
    Keymaster
    7 years, 8 months ago in reply to: WPSolr and ElasticSearch is NOT Working #9930

    Please send screenshots.

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