I have installed the plugin and I’m on the first step to connect (and create) my index. However I get cURL Error 7. A bit of research suggested the most common cause of this is my hosting company blocking the outgoing port. I have contacted them and they have opened the port however they say the connection is timing out when testing it. They have asked for the plugin’s IP address/hostname of the API, so they can whitelist it to see if that helps
Is this something you can help with? I am running the cloud start up if that helps.
Do let me know if there are any other troubleshooting steps you think I should be taking