cURL error 7: Failed to connect to localhost port 8983: Connection refused

  • jacqmsmith1
    Participant
    3 years, 10 months ago #9972

    Hi again,

    I have installed the plugin and I’m on the first step to connect (and create) my index. However I get cURL Error 7. A bit of research suggested the most common cause of this is my hosting company blocking the outgoing port. I have contacted them and they have opened the port however they say the connection is timing out when testing it. They have asked for the plugin’s IP address/hostname of the API, so they can whitelist it to see if that helps

    Is this something you can help with? I am running the cloud start up if that helps.

    Do let me know if there are any other troubleshooting steps you think I should be taking

    Thanks

    Jacqueline

    wpsolr
    Keymaster
    3 years, 10 months ago #9973

    Hi,

    Is your outgoing port 443 or 80?

    What is your Solr/Elasticsearch hosting service?

    jacqmsmith1
    Participant
    3 years, 10 months ago #9974

    8983

    i have actually still got it stored locally while i work through the solution

    wpsolr
    Keymaster
    3 years, 10 months ago #9976

    Indeed, ports other than 443 or 80 are often blocked by the WP host.

    I am running the cloud start up

    What is “the cloud start up”? Your WP hosting, your Solr hosting?

    I have actually still got it stored locally

    Do you mean your Solr is installed on your WP machine? Or on another machine of your WP provider? If so, how was Solr installed, and which version?

    jacqmsmith1
    Participant
    3 years, 10 months ago #10029

    It’s sorted now, it was a port fowarding issue.

    Thanks for your help though, I’m sure I’ll be contacting your for something else sometime soon

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