cURL error 7: Failed to connect to localhost port 8983: Connection refused
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jacqmsmith1Participant4 years, 8 months ago #9972
Hi again,
I have installed the plugin and I’m on the first step to connect (and create) my index. However I get cURL Error 7. A bit of research suggested the most common cause of this is my hosting company blocking the outgoing port. I have contacted them and they have opened the port however they say the connection is timing out when testing it. They have asked for the plugin’s IP address/hostname of the API, so they can whitelist it to see if that helps
Is this something you can help with? I am running the cloud start up if that helps.
Do let me know if there are any other troubleshooting steps you think I should be taking
Thanks
Jacqueline
jacqmsmith1Participant4 years, 8 months ago #99748983
i have actually still got it stored locally while i work through the solution
wpsolrKeymaster4 years, 8 months ago #9976Indeed, ports other than 443 or 80 are often blocked by the WP host.
I am running the cloud start up
What is “the cloud start up”? Your WP hosting, your Solr hosting?
I have actually still got it stored locally
Do you mean your Solr is installed on your WP machine? Or on another machine of your WP provider? If so, how was Solr installed, and which version?
jacqmsmith1Participant4 years, 8 months ago #10029It’s sorted now, it was a port fowarding issue.
Thanks for your help though, I’m sure I’ll be contacting your for something else sometime soon
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