[prashant_felixtools]

5 years, 3 months ago #9913

Hi,

I have tried everything mentioned in your documentation. I was even able to sync the woo commerce products from the WPSolr plugin.

However, the Search doesn’t work AT ALL!! I am not able to retrieve correct data from the search at all!

I am not sure what is going wrong. Can you help please?

Regards
Prashant

[wpsolr]

5 years, 3 months ago #9914

Hi, can you describe what happens on your search?

[prashant_felixtools]

5 years, 3 months ago #9915

Hey,

Thanks for the reply.
There is some ajax search which is On (I can turn it off from the settings). But even if I turn it off

1. The search is not able to find the right results (at times it shows 0 results even if I know that there are certain products that do exists)

2. the auto-complete feature is not working at all.

I can share details to login, in case you would want to look into.

I have made the purchase of the plugin with quite high expectations.

[wpsolr]

5 years, 3 months ago #9916

Please send me a screenshot (use a sharing link service) of WPSOLR admin screen 2.1

[prashant_felixtools]

5 years, 3 months ago #9918

I am sorry, but what is meant by “admin screen”? Which screen are you talking about? (There are many tabs 1,2,3,4) – Which screenshot do you want?

[wpsolr]

5 years, 3 months ago #9919

2.1: tab 2, subtab 1

Like https://www.wpsolr.com/wp-content/uploads/2018/11/wpsolr-admin-archive-pages-selection.png

[prashant_felixtools]

5 years, 3 months ago #9920

https://drive.google.com/drive/folders/1EG2wpVPHph4ZDqHljVusOnrHoax53qcC?usp=sharing

Please check

[wpsolr]

5 years, 3 months ago #9921

It looks fine.

Can you now show me screen 2.3, and 3. ?

[wpsolr]

5 years, 3 months ago #9922

Also, did you configure filters in screen 2.4, and did you add the WPSOLR facets widget to your search page? If yes, do you see the facets on your search now?

[prashant_felixtools]

5 years, 3 months ago #9923

(removed)

check this.

[wpsolr]

5 years, 3 months ago #9924

YOu sent me confidential information. Please remove it!

[prashant_felixtools]

5 years, 3 months ago #9925

domain: (removed)

[prashant_felixtools]

5 years, 3 months ago #9926

Yes. That was for your eyes only. I have removed the document. I guess you have noted the details.

[wpsolr]

5 years, 3 months ago #9927

Do not share private infos here please. This is a public forum.

[prashant_felixtools]

5 years, 3 months ago #9929

Yes. I know. M sorry!

Were you able to login or should I share the screenshots?