[wpsolr]

5 years, 11 months ago in reply to: I cannot reactivate the license #22384

To prevent this issue, you need to deactivate the activation for a site before deleting/cloning it. It will free a seat on your license code.

[wpsolr]

5 years, 11 months ago in reply to: I cannot reactivate the license #22366

I deactivated your current activation. You should be able to activate your live server.

[wpsolr]

5 years, 12 months ago in reply to: Quotation mark character generating problems on filters #22335

Hello, I tried the new plugin from the link above for testing as I arranged some time today to finally test it out.

What was Fixed:
– Quotation marks fixed, now I can use filters that contain quotation marks
– Default Woocommerce sort using WPSOLR fixed

What got broken:
– Selecting 3 or more facet options / filters started to display problems with unrelated results of products being displayed
– Ion range slider now has a conflict, does not work, reloads page and stalls the page from loading.

Plugin was updated solely, no other updates were made. Woocommerce and WordPress versions were maintained (WC 4.3.3 / WP 5.5.1 / PHP 7.3.23)

[wpsolr]

5 years, 12 months ago in reply to: Cross-Domain #22322

The global search will indeed use the custom search template, but keeps using your theme elsewhere.

• This reply was modified 5 years, 12 months ago by wpsolr.

[wpsolr]

5 years, 12 months ago in reply to: Cross-Domain #22320

Basically what is described in the documentation is:
– Create a new index from one site admin
– Use the same index definition on the other site to share the index content
– Select “Local search” or “Global search” (and WPSOLR search template for the global search) in screen 2.1 on each site
– Index both sites

[wpsolr]

5 years, 12 months ago in reply to: Cross-Domain #22318

Here are the explanations: /guide/configuration-step-by-step-schematic/activate-extensions/extension-premium/cross-domain-search/

[wpsolr]

5 years, 12 months ago in reply to: Cross-Domain #22316

I just removed the previous inventory subdomain activation. You should be able to reactivate it now.

[wpsolr]

5 years, 12 months ago in reply to: Cross-Domain #22314

One subdomain is already active. Do you try to activate a second subdomain?

[wpsolr]

5 years, 12 months ago in reply to: Cross-Domain #22312

Your subscription has 2 seats, both activated. One today on a subdomain, and one on the main domain.

[wpsolr]

6 years ago in reply to: Cross-Domain #22310

You can now upgrade your subscription. Existing licences pricing remain unchanged.

[wpsolr]

6 years ago in reply to: Cross-Domain #22289

Yes, please book a Zoom consultation to discuss your needs in details.

[wpsolr]

6 years ago in reply to: Cross-Domain #22274

We’ve deprecated your old type of subscription: it can be renewed, but cannot be bought or upgraded.
We moved recently to a new business model, with a new pricing scheme adapted to our high-end market.

[wpsolr]

6 years ago in reply to: pricing table of additional licenses #22252

Of course, let us chat with Zoom. You can book the meeting in the site header.

[wpsolr]

6 years ago in reply to: pricing table of additional licenses #22250

Our self-service plugin is deprecated. It cannot be upgraded to buy new seats. If you need additional licenses, please reach us to discuss your needs and our new pricing scheme.

[wpsolr]

6 years ago in reply to: Unwanted HTML characters results text #22212

Please check the solution /forums/topic/search-results-adding-to-the-title/