[wpsolr]

4 years, 11 months ago #11902

Deactivate “fuzzy” option in screen 2.1

[savt]

4 years, 11 months ago #11903

Ok. It’s still the same…

[wpsolr]

4 years, 11 months ago #11904

Remove the 2 fields selected in 2.3 and save.

[savt]

4 years, 11 months ago #11905

ummm so i install a debug plugin and a query plugin. There’s an notice or warnings shown but not sure if that’s the issue: https://imgur.com/a/NIG57j4

[savt]

4 years, 11 months ago #11906

2 fields selected in 2.3 and save. — I’ve remove the fields as suggested.. still the same error..

[wpsolr]

4 years, 11 months ago #11907

The ES query example you just showed me, where does it come from?

[savt]

4 years, 11 months ago #11908

the plugin is using curl to call the elastic search
I put some print statements in the php files to trapped the parameters passed to the curl command
the plug in is making two different calls to the ES
the json blob is coming from a variable called $content

basically i reconstructed the query the plugin generated:

curl -XGET https://elastic:XXXXXXXXXXXXXXXXXXXXXXXXXXX@c49de0db75574f3694d4dfa1cf5ce3eb.ap-southeast-2.aws.found.io:9243/itm_pd_live/wpsolr_types/_search -H “Content-Type: application/json” -H “Authorization: Basic *XXXXXXXXXXXXXXXXXXXX* =” -d ‘{“from”:0,”size”:100,”sort”:[{“title_s”:{“order”:”asc”}}],”highlight”:{“require_field_match”:false,”pre_tags”:[“<b>”],”post_tags”:[“</b>”],”fields”:{“title”:{“fragment_size”:100,”number_of_fragments”:1},”content”:{“fragment_size”:100,”number_of_fragments”:1},”comments”:{“fragment_size”:100,”number_of_fragments”:1}}},”_source”:[“id”,”PID”,”title”,”numcomments”,”comments”,”displaydate”,”displaymodified”,”*categories_str”,”author”,”*post_thumbnail_href_str”,”*post_href_str”],”query”:{“match_all”:{}}}’

[wpsolr]

4 years, 11 months ago #11909

Which results do you get from your query:

GET /_search
{
  "from": 0,
  "size": 100,
  "sort": [
    {
      "title_s": {
        "order": "asc"
      }
    }
  ],
  "highlight": {
    "require_field_match": false,
    "pre_tags": [
      "<b>"
    ],
    "post_tags": [
      "</b>"
    ],
    "fields": {
      "title": {
        "fragment_size": 100,
        "number_of_fragments": 1
      },
      "content": {
        "fragment_size": 100,
        "number_of_fragments": 1
      },
      "comments": {
        "fragment_size": 100,
        "number_of_fragments": 1
      }
    }
  },
  "_source": [
    "id",
    "PID",
    "title",
    "numcomments",
    "comments",
    "displaydate",
    "displaymodified",
    "*categories_str",
    "author",
    "*post_thumbnail_href_str",
    "*post_href_str"
  ],
  "query": {
    "match_all": {}
  }
}

[savt]

4 years, 11 months ago #11911

Sorry the query was tweaked by my colleague for test purposes.. my apologies i’d ignore that. I just played with Elasticsearch api console and it’s responding as what I expected. but not sure why Wpsolr pro is not getting the search query response even though the connection is checked in green.

[wpsolr]

4 years, 11 months ago #11912

My feeling is that WordPress does not reach your Elasticsearch server while querying.

[savt]

4 years, 11 months ago #11913

I see, Any advice that could help me to fix this issue though..?

[wpsolr]

4 years, 11 months ago #11914

What I said earlier:
– Trace all queries in Elasticsearch logs
– Ask your hosting provider

[savt]

4 years, 11 months ago #11920

Hi, the hosting provider replied to us. They’ve checked the connectivity from our hosting server to our ES instance and it looks good. In fact the WPSOLR plugin is receiving a timeout somewhere. They’ve test on SHH Shell via the following:

`curl -u elastic:XXXXXXXXXXXXXXXXXXXXXXXX ‘https://c49de0db75574f3694d4dfa1cf5ce3eb.ap-southeast-2.aws.found.io:9243/_search?q=clamp&#8217;

and said that the context search (auto search) is working good.

[wpsolr]

4 years, 11 months ago #11921

Thanks.

Which PHP version do you have?

Is your php curl installed? https://php.net/manual/en/book.curl.php

[savt]

4 years, 11 months ago #11923

Php version: 7.2.16

Yes, php curl is installed: https://imgur.com/a/gAXOXx6