[pseudo visitor]

6 years, 5 months ago #6760

I followed the instructions, but haven’t been able to replace the default WordPress search with WPSOLR’s.

(I enabled “Replace WordPress default search by WPSOLR’s.” option in screen 2.1)

[wpsolr]

6 years, 5 months ago #6761

Please check your Javascript console logs (chrome or firefox).

You should see this WPSOLR message:
“WPSOLR PRO : an error prevented the search engine query to be executed. To prevent empty results, the default WordPress query is used instead. Please check the error details in your debug.log file. See https://codex.wordpress.org/Debugging_in_WordPress.”

Check in your debug.log WordPress log file if an error pops up.

[savt]

5 years, 11 months ago #11785

Hi, I’ve received that error message on my website:

“WPSOLR PRO : an error prevented the search engine query to be executed. To prevent empty results, the default WordPress query is used instead. Please check the error details in your debug.log file. See https://codex.wordpress.org/Debugging_in_WordPress.”

Can I get some advice on how to solve this, please..?

[wpsolr]

5 years, 11 months ago #11788

Can you save your index settings in WPSOLR?

[savt]

5 years, 11 months ago #11797

(removed for confidentiality)

• This reply was modified 5 years, 11 months ago by wpsolr. Reason: confidential information

[wpsolr]

5 years, 11 months ago #11799

I noticed your index domain is from aws.found.io.

Which version of Elasticsearch is it?

[savt]

5 years, 11 months ago #11800

umm… it’s v6.6.0

[wpsolr]

5 years, 11 months ago #11801

When you see this error, some traces were added by WPSOLR in your debug.log file with error_log() .

Look for “WPSOLR message:” and “WPSOLR trace:”.

See https://codex.wordpress.org/Debugging_in_WordPress

[savt]

5 years, 11 months ago #11802

ok.The following link is the screenshot of the error message:

View post on imgur.com

Please let me know if you’re able to view it..?

[wpsolr]

5 years, 11 months ago #11803

Please try:

1) Can you check that you selected “HTTPS” in your index settings screen?
2) Can you ssh to your server, and query the Elasticsearch index with cURL?
3) Please send me your WPSOLR index settings screenshot

[savt]

5 years, 11 months ago #11810

1: https://imgur.com/a/E4muy64
2: (confidential information)
3: https://imgur.com/a/tc0odAF

• This reply was modified 5 years, 11 months ago by wpsolr. Reason: confidential information

[wpsolr]

5 years, 11 months ago #11812

So, you can connect from a cURL.

What happens when you click on “Check the index status”?

[savt]

5 years, 11 months ago #11814

it synchronises , then a green tick appeared on the side and straight away refresh the page.

[wpsolr]

5 years, 11 months ago #11815

You can index your data?

[savt]

5 years, 11 months ago #11816

yeah https://imgur.com/a/zwNrcE2