- 1 year, 5 months ago #29873
Deactivated Dokan and tested again, it has the same behavior.
When deleting or trashing from the dashboard, product does not get removed from the index.
And when trashing it does not show “Deleted fron the index” message, but it shows “Product updated in index”.
check the below images:
When Deleted from trash
1 year, 5 months ago #29878
There are only 2 ways to find the problem on your site: a php error in logs, or deactivate plugins to find where the conflict comes from. You do not seem to have the former, so I asked you to investigate the latter.
But as I said, WPSOLR will not work with Dokan or any other multi vendor plugins: I’m not sure it is worth investigating the issue. And in that case, you will be refunded if you ask for.1 year, 2 months ago #31129
You could follow the steps mentioned above to find out why your documents are not deleted from the index.
Or you could update your posts by code with a status different from ‘published’, which should remove it from the index (check that your “real-time indexing” option on screen 2.2 is checked).
Or you could empty and fully reindex your index with a cron during the night by using our cron add-on.1 year, 2 months ago #31131
Did you check the option “Index all status” in screen 2.2? In that case uncheck it, empty your index, and reindex all your posts.
This would not delete the posts in the index, but they would anyway be filtered out on the front-end.
This option is meant to not remove post types that must be displayed in the back-end, even with status not published like orders.
You must be logged in to reply to this topic.