[webtools]

3 years, 1 month ago in reply to: Can’t Deactivate/Reactivate License #25230

Could you please remove the activation from the URL: pre.{$mysite}. We have an issue where when we copy down our DB from live to pre it corrupts the license. It is the same license number for both instances.

[webtools]

3 years, 5 months ago in reply to: Filter configuration #22640

How can I enable the datepicker option for date filters.

[webtools]

3 years, 6 months ago in reply to: I cannot reactivate the license #22386

@Wpsolr, Thank you for the info. We will deactivate before cloning next time. I am still receiving the license error currently however. Can you try to remove the subscription license again?.

[webtools]

3 years, 6 months ago in reply to: I cannot reactivate the license #22383

@Wpsolr, I am still getting a error when trying to activate the license. “Your subscription’s maximum number of 1 ‘WPSOLR PRO – All packs’ licenses is reached. Please remove some licenses first, or upgrade your subscription to add more licenses.” We activated the plugin but had to overwrite the DB/Files from our dev site and cannot reactivate the license. Is there anyway of preventing this in the future as well?

[webtools]

3 years, 6 months ago in reply to: I cannot reactivate the license #22365

We re-deployed from our test to live server and it wiped out the license. We will be doing this often, is there a way to save the configuration when going from test to live?

For now we need the license deactivated so we and re-active from the plugin.