[webtools]

3 years, 7 months ago #24443

From the plugin there is a deactivate button the tries to run but doesn’t seem to actually remove the license as I still see it in the WPSOLR admin panel. It still throws the error the url already exists for the license after trying to deactivate it. Error on plugin page ‘Your license is not active. Please activate it now.’
Affected url: pre.{$mysite}

[wpsolr]

3 years, 7 months ago #24444

Probably because this url was activated on another site deleted in the meantime.
I removed the activation. You should be able to activate it now.

[webtools]

3 years, 6 months ago #25230

Could you please remove the activation from the URL: pre.{$mysite}. We have an issue where when we copy down our DB from live to pre it corrupts the license. It is the same license number for both instances.

[wpsolr]

3 years, 6 months ago #25231

I just removed your activation for pre.{$mysite}.

[webtools]

3 years, 5 months ago #25843

Could you please remove the activation from the URL: http://www.uat.{$mysite}.

[wpsolr]

3 years, 5 months ago #25844

I just removed your activation for uat.{$mysite}.

[webtools]

3 years, 1 month ago #27455

Hey Keymaster,
Could you please remove the license from just the URL: https://www.uat.{$mysite}.

[wpsolr]

3 years, 1 month ago #27456

https://www.uat.{$mysite} is now removed from your license.

[webtools]

2 years, 5 months ago #29436

Hello,
Can you release the licenses on:
https://www.gcn.{$mysite}
https://pre.{$mysite}
Thank you

[wpsolr]

2 years, 5 months ago #29439

https://www.gcn.{$mysite}
https://pre.{$mysite}
are removed from your license.

[webtools]

2 years, 5 months ago #29540

Hello,
Can you release the licenses on:
https://www.gcn.{$mysite}

[wpsolr]

2 years, 5 months ago #29541

Done.

[duck]

2 years, 3 months ago #29729

I need the license removed for rossweb.bus.umich.edu/academics, we had to restore a backup that was before adding the license and now we can no longer deactivate, ty.

[wpsolr]

2 years, 3 months ago #29733

Done.

[webtools]

2 years ago #30657

Cannot reactivate license on https://www.{$mysite} (live site) after license renewal.