[2for5whoppers]

1 week, 4 days ago #33419

I just updated as stated in the title and noticed that just one of my filters stopped working (product category filter). I have several others that all are working fine. I am not sure how to troubleshoot the issue. I don’t see any errors in the console or the server error logs. Any help would be appreciated greatly. This is a major featured on my website.

[wpsolr]

1 week, 4 days ago #33420

Can you describe “one of my filters stopped working (product category filter)”?

[2for5whoppers]

1 week, 1 day ago #33426

For sure. When you click on the filter/facet, the loading animation works, but the products displayed do not change. The filters are working for our other product attributes.

[wpsolr]

1 week, 1 day ago #33427

In the js console, what does return the ajax call?

[2for5whoppers]

1 week, 1 day ago #33428

The response just looks like the html return of the same page. Is there anything specific I should look for? It’s around 40k lines of html.

[wpsolr]

1 week, 1 day ago #33429

And in the Ajax results, are the results correct?

[2for5whoppers]

1 week ago #33430

The results are just the same as the initial page load. The status code is 200.

[wpsolr]

1 week ago #33431

Does the url change when you select a category filter?

[2for5whoppers]

1 week ago #33436

yes, for example: https://…/snacks/ changes to https://…/snacks/?wpsolr_fq%5B0%5D=product_cat_str%3AChips

[wpsolr]

1 week ago #33444

Which WPSOLR release is it?

[2for5whoppers]

6 days, 23 hours ago #33445

I am getting the same “error” with 23.0 (dev) and 22.4 (prod).

[wpsolr]

6 days, 12 hours ago #33446

Here is our demo with WPSOLR 23.0, WordPress 6.2.2, and WooCommerce 7.7.0 : https://demo-woocommerce-flatsome-cloudways.wpsolr.com/shop/

Let me know if you find a similar issue.

[2for5whoppers]

41 minutes ago #33506

No. The demo is working as expected. I went through the process of disabling all plugins and changed the theme. Still just getting the same page returned as the response. Not really sure what to do next.

[wpsolr]

6 minutes ago #33507

What does look like the query? You can spy it with the Query Monitor add-on.