Unable to Connect to Bonsai Elastisearch
4 years, 3 months ago #10596
I have successfully purchased and activated a licence for my website,
However – I am unable to connect WPSOLR to my Bonsai hosted Elastisearch.
After entering my Hosted Search details and clicking ‘Check the index status..’ I receive the following errors:
‘An error or timeout occured.
Error code: error
Error message: Internal Server Error’
Using my connection details for Bonsai I am able to access the service in my browser and see a valid JSON response. What could be causing this issue for my WPSOLR install?
4 years, 3 months ago #10599
- This topic was modified 4 years, 3 months ago by wpsolr. Reason: Forum update
Did you follow the tutorial : Create a Bonsai Elasticsearch index ?4 years, 3 months ago #10656
Which version of WPSOLR is it?
It could be your WP hosting’s firewall preventing outbound calls. Can you ssh on the WP server, and cURL your Bonsai cluster url (starting with https://user:password@)?4 years, 3 months ago #10658
You can also have a look at a similar problem (especially php curl): https://www.wpsolr.com/forums/topic/http-request-failed-could-not-resolve-host/
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