[jeffphipps]

4 years, 10 months ago #9853

I have been running 20.9 without any issues on 2 web sites. I recently tried upgrading the 2 sites to the latest version of 21.1. One site works fine, the other now never finishes loading and times out. I have reverted back to 20.9 and everything works ok. I don’t see any errors in any logs. I do see alot of SQL statements running while the site is clocking.

What would be the best way to debug this issue?

[wpsolr]

4 years, 10 months ago #9854

Hi,

You can try this solution: Fatal error activating plugin

[jeffphipps]

4 years, 10 months ago #9855

I am actually running php 7.1.2. I can activate the plugin and navigate through wp-admin, but as soon as I visit any of the site pages, the page never returns.

I don’t think the SQL is related, I noticed it was happening even with the plugin disabled.

[jeffphipps]

4 years, 10 months ago #9856

Not sure if it helps or is related, the site also use wp-router.

[wpsolr]

4 years, 10 months ago #9857

Try to deactivate all plugins until the site is back on.

[jeffphipps]

4 years, 10 months ago #9871

I am guessing it is something to do with wp-router. I disabled most of the plugins and didn’t make any difference. I tried disabling wp-router, but that basically breaks the site. Is there any time of debuging that is in wpsolr I could use to help pinpoint where it is hanging?

[wpsolr]

4 years, 10 months ago #9874

You can check your debug.log file for errors/warnings.

I noticed it was happening even with the plugin disabled

What makes you think it is related to WPSOLR then?

[wpsolr]

4 years, 10 months ago #9875

You can also install the Query Monitor plugin. You can perhaps find some golden nugget (like if it is related to a huge SQL query).

[jeffphipps]

4 years, 10 months ago #9879

Sorry, the not related was referring to the sql that was executing, not the site issue. Let me try the query monitor plugin. It think it does have something to do with mysql, when the 21.1 plugin is activated running on MAMP on my local machine, mysql starts using alot of CPU. Ill post back anything I find from the query monitor plugin. Thx for your help

[wpsolr]

4 years, 10 months ago #9883

Fine.

[jeffphipps]

4 years, 10 months ago #9887

Must be something stuck in a loop, it keeps running out of memroy:

Fatal error: Allowed memory size of 6492782592 bytes exhausted (tried to allocate 20480 bytes) in

I have bumped it up to 6G and it is still failing.

I’ll probably have to fall back to 20.9 for now since we have a launch date in the next few weeks. I’ll keeping investigating to see if I can track down the issue when I can.

[jeffphipps]

4 years, 10 months ago #9888

Is there a way to complete remove the plugin so I can re-install(including the license or any other data stored in the db)? I am wondering if there is some issue with the license being partially installed. On my other site on dev I see the following message “This is a test environment only.”, the dev site I am having an issue with shows “Your license is not active. Please activate it now.”

[wpsolr]

4 years, 10 months ago #9889

“Your license is not active. Please activate it now.”

You need to activate your license indeed.

[wpsolr]

4 years, 10 months ago #9891

Your domain name match dev.* or *.dev to be considered as dev.

See Elasticsearch staging for more examples.

[jeffphipps]

4 years, 10 months ago #9892

I had assumed from the examples from that post:

localhost
dev.mysite.com
env1.dev-mysite.com
staging.env1.mysite.com
env1.mysite.test

that dev just had to be in the name, such as the example above “env1.dev-mysite.com”