[jeffphipps]

# 3 years, 6 months ago

My site name is in the format “site.dev.company.com”

[wpsolr]

# 3 years, 6 months ago

and your other dev site?

[jeffphipps]

# 3 years, 6 months ago

Is there a way I can you send you the info privately instead of the public forum?

[wpsolr]

# 3 years, 6 months ago

Just give the generic domain, with company.com

[jeffphipps]

# 3 years, 6 months ago

The site with issues is:
mypage.dev.company.com

The site that works is:
igloo.dev.company.com

The one that works was a fresh install of the 21.1 plugin, the one that doesn’t work was an upgrade.

[wpsolr]

# 3 years, 6 months ago

The one that works was a fresh install of the 21.1 plugin, the one that doesn’t work was an upgrade.

You have then to download and install (after removing the current version) a fresh version from the home page (or top level menu). The version from the update is not up to date with all the test domain patterns.

[jeffphipps]

# 3 years, 6 months ago

I made some progress. The license message is correct now, but the site still becomes un-responsive. I will try using xdebug on it tomorrow to see if I can figure out where it is looping. Thx again for your help.