Site is non responsive after upgrade

  • jeffphipps
    Participant
    # 3 years, 6 months ago

    My site name is in the format “site.dev.company.com”

    wpsolr
    Keymaster
    # 3 years, 6 months ago

    and your other dev site?

    jeffphipps
    Participant
    # 3 years, 6 months ago

    Is there a way I can you send you the info privately instead of the public forum?

    wpsolr
    Keymaster
    # 3 years, 6 months ago

    Just give the generic domain, with company.com

    jeffphipps
    Participant
    # 3 years, 6 months ago

    The site with issues is:
    mypage.dev.company.com

    The site that works is:
    igloo.dev.company.com

    The one that works was a fresh install of the 21.1 plugin, the one that doesn’t work was an upgrade.

    wpsolr
    Keymaster
    # 3 years, 6 months ago

    The one that works was a fresh install of the 21.1 plugin, the one that doesn’t work was an upgrade.

    You have then to download and install (after removing the current version) a fresh version from the home page (or top level menu). The version from the update is not up to date with all the test domain patterns.

    jeffphipps
    Participant
    # 3 years, 6 months ago

    I made some progress. The license message is correct now, but the site still becomes un-responsive. I will try using xdebug on it tomorrow to see if I can figure out where it is looping. Thx again for your help.

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