[ovaislak@hotmail.com]

4 years, 11 months ago #12052

Product is showing in instant search results

https://prntscr.com/nl07sd

but when we hit enter the search does not show any result

https://prntscr.com/nl0818

[wpsolr]

4 years, 11 months ago #12053

Where does the suggested links go?

[ovaislak@hotmail.com]

4 years, 11 months ago #12054

The link contains screenshots of problem that I am facing.

[wpsolr]

4 years, 11 months ago #12055

Here is a possibility: you selected products and posts in screen 2.2.

Suggestions are searching and retrieving posts. But &post_type=product can only display products. Hence the empty results.

[ovaislak@hotmail.com]

4 years, 11 months ago #12057

Screenshot of results page when wpsolr is not installed the searched term is a product title.

screenshot for search results –> https://prntscr.com/nlezvd

[wpsolr]

4 years, 11 months ago #12066

What is their “Catalog visibility”?

[ovaislak@hotmail.com]

4 years, 11 months ago #12070

catalog visibility : Shop and search results

check for both products

[wpsolr]

4 years, 11 months ago #12071

I tested online, and I got the 2 results as expected for “/?s=risek+infusion&post_type=product”

[ovaislak@hotmail.com]

4 years, 11 months ago #12073

The live version does not have Elastic Search installed. I have migrated my site to cloudWays and using the hostfile entry to access the site

You can use the following ip as well
#206.189.135.23 medicalstore.com.pk http://www.medicalstore.com.pk

[wpsolr]

4 years, 11 months ago #12074

Got it.

Can you send me your screens 2.1, 2.2, 2.3?

[ovaislak@hotmail.com]

4 years, 11 months ago #12075

Screen 2.1 (part-1)https://prntscr.com/nlwmgt
Screen 2.1 (part-2)https://prntscr.com/nlwmqe

Screen 2.2 (part-1)https://prntscr.com/nlwnhh
Screen 2.2 (part-2)https://prntscr.com/nlwo0y

Screen 2.3 (part-1)https://prntscr.com/nlwocw
Screen 2.3 (part-2)https://prntscr.com/nlwogu
Screen 2.3 (part-3)https://prntscr.com/nlwomh
Screen 2.3 (part-4)https://prntscr.com/nlwou7

[wpsolr]

4 years, 11 months ago #12076

Try without “fuzzy search” in screen 2.1

[ovaislak@hotmail.com]

4 years, 11 months ago #12209

Not working at all

The website is live now —>> Search Result

Product link –>> https://medicalstore.com.pk/product/electric-wheelchair-with-battery/

[ovaislak@hotmail.com]

4 years, 11 months ago #12287

Did you get the time to check this ?

[wpsolr]

4 years, 11 months ago #12294

I can see 2 products on https://medicalstore.com.pk/?s=risek+infusion&post_type=product