Indexing is not working for Orders in WordPress Back-end

  • ben
    Participant
    7 months, 1 week ago #30158

    Problem solved!!! Just created a new index and it’s working fine. Thanks for the support.

    ben
    Participant
    7 months, 1 week ago #30159

    No, it’s not solved now the order is showing on the order page under woo-commerce and indexed all orders successfully. but when I search order in woocommerce order, it’s showing me zero results. (No orders found).

    wpsolr
    Keymaster
    7 months, 1 week ago #30160

    Can you show me here your screen 2.1?

    ben
    Participant
    7 months, 1 week ago #30161

    screen 2.1

    Please check this

    ben
    Participant
    7 months, 1 week ago #30162

    Here is screen 2.2. Please check this also.

    2.2

    Fire-Shot-Capture-246-WPSOLR-PRO-Online-Pound-Store-Word-Press-www-corporatementorz-com

    wpsolr
    Keymaster
    7 months, 1 week ago #30163

    I cannot see screen 2.1. Can you send it again?

    ben
    Participant
    7 months, 1 week ago #30164

    2.1

    Fire-Shot-Capture-245-WPSOLR-PRO-Online-Pound-Store-Word-Press-www-corporatementorz-com

    screen 2.1

    wpsolr
    Keymaster
    7 months, 1 week ago #30165

    Thanks.

    Do you see notification “(WPSOLR) Query powered by WSOLR” on your admin orders list?

    ben
    Participant
    7 months, 1 week ago #30166

    Yes it’s showing

    query
    Image bbJhcVQ of

    wpsolr
    Keymaster
    7 months, 1 week ago #30167

    Can you try with another keyword, or with no keywords?

    ben
    Participant
    7 months, 1 week ago #30168

    I have tried with different order IDs and also with email but no result found. All orders showing me on the order home page but when I am searching with an order id or any other keyword showing me nothing.

    wpsolr
    Keymaster
    7 months, 1 week ago #30169

    Did you reindex all your orders after modifying screen 2.2?

    ben
    Participant
    7 months, 1 week ago #30170

    Yes

    wpsolr
    Keymaster
    7 months, 1 week ago #30171

    I see: then, on screen 2.2, you also need to check option “index custom fields”, as you want to retrieve orders by custom fields selected on 2.2 (and not only by orders content).
    You will have to reindex, as always when screen 2.2 is modified.

    ben
    Participant
    7 months, 1 week ago #30172

    I have re-indexed after selecting “index custom field”, now i can search order, by order id for the first 50000 orders but after 50k, the order is showing but when I search for any order above 50k order there is no result.

    it looks like the search is working only for the first 50000 orders.

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