[ben]

1 year, 9 months ago #30158

Problem solved!!! Just created a new index and it’s working fine. Thanks for the support.

[ben]

1 year, 9 months ago #30159

No, it’s not solved now the order is showing on the order page under woo-commerce and indexed all orders successfully. but when I search order in woocommerce order, it’s showing me zero results. (No orders found).

[wpsolr]

1 year, 9 months ago #30160

Can you show me here your screen 2.1?

[ben]

1 year, 9 months ago #30161

Please check this

[ben]

1 year, 9 months ago #30162

Here is screen 2.2. Please check this also.

[wpsolr]

1 year, 9 months ago #30163

I cannot see screen 2.1. Can you send it again?

[ben]

1 year, 9 months ago #30164

screen 2.1

[wpsolr]

1 year, 9 months ago #30165

Thanks.

Do you see notification “(WPSOLR) Query powered by WSOLR” on your admin orders list?

[ben]

1 year, 9 months ago #30166

Yes it’s showing

[wpsolr]

1 year, 9 months ago #30167

Can you try with another keyword, or with no keywords?

[ben]

1 year, 9 months ago #30168

I have tried with different order IDs and also with email but no result found. All orders showing me on the order home page but when I am searching with an order id or any other keyword showing me nothing.

[wpsolr]

1 year, 9 months ago #30169

Did you reindex all your orders after modifying screen 2.2?

[ben]

1 year, 9 months ago #30170

Yes

[wpsolr]

1 year, 9 months ago #30171

I see: then, on screen 2.2, you also need to check option “index custom fields”, as you want to retrieve orders by custom fields selected on 2.2 (and not only by orders content).
You will have to reindex, as always when screen 2.2 is modified.

[ben]

1 year, 9 months ago #30172

I have re-indexed after selecting “index custom field”, now i can search order, by order id for the first 50000 orders but after 50k, the order is showing but when I search for any order above 50k order there is no result.

it looks like the search is working only for the first 50000 orders.