[HaikoG]

3 years, 7 months ago #14568

Hi,

Currently testing WPSOLR on a Woocommerce shop with more than 25000 products. It’s important to us to be able to select multiple filters; For example brand:Samsung AND color:yellow.

We’re using the “Current theme” template with AJAX with the Facets widget. When I select a brand, the results are filtered for that brand and the counts are updated in the other facets. So I can see there is only one white Samsung for example.
But if I then click the color white, I expect to see that one product, that white samsung. Instead, the brand filter is removed and I get all white products.

Can you please explain what I should do to get this working?

Thanks, Haiko

[wpsolr]

3 years, 7 months ago #14569

Hi,

What you expect is what should happen indeed. The second choice (“white”) should show only white products from the brand selected (“Samsung”).

Can you show me a screenshot of your WPSOLR screen “2.4 Filters”?

[HaikoG]

3 years, 7 months ago #14570

Thanks for the quick reply

It’s a large list of filters, so I’ll post the ‘Brand’ and ‘Color’ sections

Brand: https://drive.google.com/open?id=165rY_4jt44vwnsnEpjnGhY-h6RZ_Eggf
Color: https://drive.google.com/open?id=1m7v4ZPi0iTv-b20zNSBFV4dLSBVdZ_ZK

This is the entire list:
https://drive.google.com/open?id=1wBGKhyFWeLHTJ7ShU6ibVF4RrmcdLd09

[wpsolr]

3 years, 7 months ago #14571

Looks fine.

Can I see the live site?

[HaikoG]

3 years, 7 months ago #14572

It’s a hidden staging site, is there a way I can send you a private message? Or email you directly?

[wpsolr]

3 years, 7 months ago #14573

Then can you check for javascript console errors on the search page?

And also in your WP debug logs?

[HaikoG]

3 years, 7 months ago #14574

The console shows no errors. Debug log has a warning

trim() expects parameter 1 to be string, array given

Backtrace:
wc_get_template()
wp-content/plugins/woocommerce/templates/taxonomy-product_cat.php:22
do_action(‘woocommerce_after_main_content’)
wp-content/themes/mindig/woocommerce/archive-product.php:84
woocommerce_output_content_wrapper_end()
wp-includes/class-wp-hook.php:286
wc_get_template()
wp-content/plugins/woocommerce/includes/wc-template-functions.php:939
yit_primary_sidebar()
wp-content/themes/mindig/woocommerce/global/wrapper-end.php:41
yit_get_template()
wp-content/themes/mindig/theme/functions-template.php:358
dynamic_sidebar(‘default-sidebar’)
wp-content/themes/mindig/theme/templates/primary/sidebar.php:31
WP_Widget->display_callback()
wp-includes/widgets.php:743
wpsolr\c\c\u\w\WPSOLR_Widget_Facet->widget()
wp-includes/class-wp-widget.php:372
wpsolr\c\c\e\WPSOLR_AbstractSearchClient->get_results_data()
wp-content/plugins/wpsolr-pro/wpsolr/core/classes/ui/widget/class-wpsolr-widget-facet.php:56
wpsolr\c\c\e\WPSOLR_AbstractSearchClient->get_results_results()
wp-content/plugins/wpsolr-pro/wpsolr/core/classes/engines/class-wpsolr-abstractsearchclient.php:950
trim()
wp-content/plugins/wpsolr-pro/wpsolr/core/classes/engines/class-wpsolr-abstractsearchclient.php:2878
wp-content/plugins/wpsolr-pro/wpsolr/core/classes/engines/class-wpsolr-abstractsearchclient.php:2878

[wpsolr]

3 years, 7 months ago #14575

1) Which version of Elasticsearch is it?

2) How did you create your index?

[HaikoG]

3 years, 7 months ago #14576

Oh, I’m using Solr, self hosted. I’ve used the configuration files supplied by the plugin to create the index and the data instance

[wpsolr]

3 years, 7 months ago #14577

My feeling is that your Solr index is not configured properly.

Can you check its schema.xml file in the Solr admin console (under the index “files” menu)?

[HaikoG]

3 years, 7 months ago #14578

Sure, this is the schema
https://drive.google.com/file/d/1Ijikm0pfRXCOwAySj9wWXXy1H6Cx_gay/view?usp=sharing

I think it’s coming from WP, because when I click the second filter, the first disappears from the querystring:

First filter querysstring:
?wpsolr_fq%5B0%5D=pa_merk_str%3ASamsung

Then after selecting a color, the querystring becomes
?wpsolr_fq%5B0%5D=pa_kleur-van-het-product_str%3AZilver%2C%20Wit

[wpsolr]

3 years, 7 months ago #14579

Your schema is correct.

trim() expects parameter 1 to be string, array given

This error in the code looks really like a problem with the index.

Can you test your search with a test Elasticsearch index?

[HaikoG]

3 years, 7 months ago #14619

Alright, so I’ve created a test index on Elastic search and let it index a couple hundred products. It seems to keep the filters configuration, so it was easy to test

Unfortunately, I see the same result. I’ve made a screencapture for you to see

https://drive.google.com/open?id=1w9hzNGIP1X7faIf2jxJaMg5r8cLXKFB-

Interesting is that the PHP Warning is gone, so that is indeed related to the configuration but it seems not to the problem

• This reply was modified 3 years, 7 months ago by HaikoG.

[HaikoG]

3 years, 7 months ago #14621

Ok, so I found something;
If I change the layout of the filter from checkboxes to select (select2.js and regular) I’m able to “stack” the filters, but only the filters which have the select layout get stacked. The filter from the checkbox is overridden when selecting an other.

I do like to use the checkbox layout though, UX wise that makes more sense

[wpsolr]

3 years, 7 months ago #14622

I reviewed your video.

The first problem comes immediately on the first selection. The product category facet disappears after selection, leaving only the colors facet. This is abnormal.

Do you have the same issues on the search page?