Cross-domain and Text AI Glass extensions do not recognize the license
2 years ago #22591
I just upgraded from Version 21.8 to 22.0, and I can’t activate the new extensions:
my license is valid until May 2021
I saw that you have a new subscription model. However, I cannot update my current subscription. How do I upgrade to the new model (I want for 2 sites) and be refunded for the subscription time I still have?
2 years ago #22593
- This topic was modified 2 years ago by moisb.
Can you try to deactivate your license (“click here to reactivate your license”), then reactivate it? It should solve your issue.
Regarding your subscription, it is deprecated, and you cannot upgrade it indeed. But you can buy a new subscription with one seat for your other site.
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