[wpsolr]

4 years, 1 month ago #30659

Can you try to deactivate it, then activate it?

[chrisnolte]

4 years, 1 month ago #30684

It seems this is where we would make a request to deactivate on a site. I would like to deactivate the license in my account and add a new site if possible. Can you please help

[wpsolr]

4 years, 1 month ago #30685

I could not find your email in our order/billing system.
What is the order number?

[chrisnolte]

4 years, 1 month ago #30686

Account created by Avangate order (removed)

• This reply was modified 4 years, 1 month ago by wpsolr.

[wpsolr]

4 years, 1 month ago #30688

Thanks. I just deactivated your site with name containing 20982-2409197.
Before cloning or renaming a site, you can deactivate its license, then reactivate the license on the new site.

[webtools]

4 years ago #30905

Hey,
Can you release the licenses on two dev sites:
https://www.gcn.{$mysite}
https://pre.{$mysite}
Thank you

[wpsolr]

4 years ago #30906

I removed the activations for https://www.gcn.{$mysite} and https://pre.{$mysite}

[solr-hiondigital]

3 years, 3 months ago #34985

Can you deactivate our license? We bought it two days ago and somehow it got activated with our test domain. What info do you need (e.g. order number or something else)

[wpsolr]

3 years, 3 months ago #34986

I removed the activations for https://n*u.test:8080

[webtools]

3 years, 2 months ago #35176

Hello,
Can you release the licenses on:
https://www.gcn.{$mysite}
And https://pre.{$mysite}

[wpsolr]

3 years, 2 months ago #35177

I deactivated https://www.gcn.*

The only other site is https://www-stage.gcn.*

[webtools]

3 years, 1 month ago #35489

Hello,
Can you release the licenses on:
https://www.gcn.{$mysite}
https://pre.{$mysite}

[wpsolr]

3 years, 1 month ago #35490

Please contact us with the chat box.