Can’t Deactivate/Reactivate License

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  • wpsolr
    Keymaster
    9 months, 1 week ago #30659

    Can you try to deactivate it, then activate it?

    chrisnolte
    Participant
    9 months, 1 week ago #30684

    It seems this is where we would make a request to deactivate on a site. I would like to deactivate the license in my account and add a new site if possible. Can you please help

    wpsolr
    Keymaster
    9 months, 1 week ago #30685

    I could not find your email in our order/billing system.
    What is the order number?

    chrisnolte
    Participant
    9 months, 1 week ago #30686

    Account created by Avangate order (removed)

    • This reply was modified 9 months, 1 week ago by wpsolr.
    wpsolr
    Keymaster
    9 months, 1 week ago #30688

    Thanks. I just deactivated your site with name containing 20982-2409197.
    Before cloning or renaming a site, you can deactivate its license, then reactivate the license on the new site.

    webtools
    Participant
    8 months, 3 weeks ago #30905

    Hey,
    Can you release the licenses on two dev sites:
    https://www.gcn.{$mysite}
    https://pre.{$mysite}
    Thank you

    wpsolr
    Keymaster
    8 months, 3 weeks ago #30906

    I removed the activations for https://www.gcn.{$mysite} and https://pre.{$mysite}

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