[drbence]

3 years, 4 months ago #13582

We have recently purchased a WPSolr Pro Licence code is: fb20671a………56ebd.

We have configured it on the test site with 3 different languages and 3 SOLR indexes using WPML.

The backend seems fine and the default english language search is working fine.
But when trying to search on the spanish or german site it always redirects to the english search…

Can you please help with this?
Sorry for sending this to you so late but we need this to work by the end of the week – I hope this is possible?

The test site url is: https://www.watestsite.ovh/

[wpsolr]

3 years, 4 months ago #13583

I had a good look.

The problem is that the search box on home is always redirecting to the english search page: https://www.watestsite.ovh/mysearch/?wpsolr_q=

I would first recommend to switch from WPSOLR Ajax search mode, to your own “Use my own theme search template” in screen 2.1. The Ajax search mode is deprecated.

[drbence]

3 years, 4 months ago #13584

Thanks for the quick response.
Yes but even if I change the form and point it to eg:

Search Results

It does redirect to the english one.
So its not only the form but somehow the wpsolr search result page always goes back to the english version?

[wpsolr]

3 years, 4 months ago #13585

It’s now:
https://www.watestsite.ovh/?s=
https://www.watestsite.ovh/fr/?s=
…

You search boxes should be the standard ones, redirecting to /{language}/?s=

[wpsolr]

3 years, 4 months ago #13586

You can add the WPSOLR Facets widget to your search page sidebar.

[drbence]

3 years, 3 months ago #13699

Hi – Many thanks we managed to implement what you have suggested so great!
Can you please help with one question:

On the homepage search box there are no autocomplete suggestions..how can we enable that please?

Many Thanks

[wpsolr]

3 years, 3 months ago #13702

Please create a new topic for the new issue. Thanks.

[drbence]

3 years, 3 months ago #13708

added a new one please see:

Autocomplete Suggestion not showing

[drbence]

3 years, 3 months ago #13716

Hi We are trying to release WPSOLR to live on: https://www.wassenaar.org
But when we try to activate it we get an invalid site key…
Is this maybe a conflict between the test and live site?
Can you please help with this

[drbence]

3 years, 3 months ago #13717

please note we are trying to release it now so if you could help ASAP that would be much appreciated

[wpsolr]

3 years, 3 months ago #13718

What is the error message?

Each license can activate one site. But sites containing “localhost”, “dev”, “test”, “staging” do not require a license.

You can deactivate your current test site eventually from the plugin.

[drbence]

3 years, 3 months ago #13721

Hi – We have a new issue with license!
Yesterday we managed to activate, but due to technical issues we had to replace the full database,
so we need to activate again – we are trying the same license key but we are getting:

Your subscription’s maximum number of 1 ‘WPSOLR PRO – All packs’ licenses is reached. Please remove some licenses first, or upgrade your subscription to add more licenses.

But as we overwrote the database we cant remove the license ourselves..can you please allow us somehow to activate the same site again?

Many Thanks

[drbence]

3 years, 3 months ago #13722

I’m really sorry to stress but we need to acivate this in the next hour so can you please help asap?
or even send a temporary key that we can use to activate?
Many Thanks

[wpsolr]

3 years, 3 months ago #13728

I just removed your previous license activation for https://www.wassenaar.org. You can activate your site now.

[drbence]

3 years, 3 months ago #13743

Thanks all worked you can close the topic!