Search by keyword can’t find certain products

  • shinydetails
    Participant
    # 1 year, 2 months ago

    Hi,

    There are certain products which cannot be found when searching by keyword. I tried to use single words and different combinations, but it doesn’t turn any results. If I search other items, the results are there.

    I re-indexed the whole database, and everything seems to be fine. It just ignores all the latest products that have been added in WooCommerce and indexed (past 2 months or so). The result says “No products were found matching your selection.”

    Example:
    Search: HN09
    Product:
    https://www.galamotors.co.uk/product/ford-focus-mk2-nsf-front-passenger-door-window-switch-2008-2011-hn09/

    Have you had this issue before?

    Thanks!
    Daniel

    wpsolr
    Keymaster
    shinydetails
    Participant
    # 1 year, 2 months ago

    Ok, great. Do you have any suggestions how I can fix this? I disabled the infinite scroll plugin, but still showing no results when searching.

    Thanks!

    wpsolr
    Keymaster
    # 1 year, 2 months ago

    As I said, I can find this product on your site.

    shinydetails
    Participant
    # 1 year, 2 months ago

    Found the issue, a prefilter which prevented the results to be shown. The content admin forgot to add the terms, and the results were filtered out.

    Thanks for the fast response!
    Daniel

    hsurekar
    Participant
    # 6 months ago

    On my site if i search with Stephen D. Judge this string but it’s not providing proper result . below is example.

    https://rilawyersweekly.com/?s=Stephen+D.+Judge
    but if I search same string on solr cluster query it’s returning proper result. So could you please let me know what is wrong here.
    Thanks
    Hemant

    wpsolr
    Keymaster
    # 6 months ago

    Please create a new topic for that. I’ll answer from there.

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