Search by keyword can’t find certain products

  • shinydetails
    Participant
    1 year, 6 months ago #27271

    Hi,

    There are certain products which cannot be found when searching by keyword. I tried to use single words and different combinations, but it doesn’t turn any results. If I search other items, the results are there.

    I re-indexed the whole database, and everything seems to be fine. It just ignores all the latest products that have been added in WooCommerce and indexed (past 2 months or so). The result says “No products were found matching your selection.”

    Example:
    Search: HN09
    Product:
    https://www.galamotors.co.uk/product/ford-focus-mk2-nsf-front-passenger-door-window-switch-2008-2011-hn09/

    Have you had this issue before?

    Thanks!
    Daniel

    wpsolr
    Keymaster
    shinydetails
    Participant
    1 year, 6 months ago #27277

    Ok, great. Do you have any suggestions how I can fix this? I disabled the infinite scroll plugin, but still showing no results when searching.

    Thanks!

    wpsolr
    Keymaster
    1 year, 6 months ago #27278

    As I said, I can find this product on your site.

    shinydetails
    Participant
    1 year, 6 months ago #27279

    Found the issue, a prefilter which prevented the results to be shown. The content admin forgot to add the terms, and the results were filtered out.

    Thanks for the fast response!
    Daniel

    hsurekar
    Participant
    10 months ago #29446

    On my site if i search with Stephen D. Judge this string but it’s not providing proper result . below is example.

    https://rilawyersweekly.com/?s=Stephen+D.+Judge
    but if I search same string on solr cluster query it’s returning proper result. So could you please let me know what is wrong here.
    Thanks
    Hemant

    wpsolr
    Keymaster
    10 months ago #29447

    Please create a new topic for that. I’ll answer from there.

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