[hsurekar]

5 months, 3 weeks ago #31659

Hi,
I have activated license but while I am creating index it’s giving me error.
Package “solarium/solarium” is not installed
I have also attached screenshot please have a look and let me know how can we fix it.

Thanks

[hsurekar]

5 months, 3 weeks ago #31660

sorry wrong screenshot was pushed.
Please see this screenshot.

[wpsolr]

5 months, 3 weeks ago #31661

I suggest to reinstall WPSOLR from https://www.wpsolr.com/forums/forum/licenses-and-billing/wpsolr-releases/

It looks like some files are missing.

[hsurekar]

5 months, 3 weeks ago #31666

I have reinstalled version 22.3 but still same issue.

[wpsolr]

5 months, 3 weeks ago #31667

Can you see the plugins/wpsolr-pro/wpsolr/core/vendor/solarium/solarium folder?

[hsurekar]

5 months, 3 weeks ago #31670

Yes folder and files are there see attached screenshot

[wpsolr]

5 months, 3 weeks ago #31671

Can you get the error from the WP debug logs?

[hsurekar]

5 months, 3 weeks ago #31675

I have checked error log but no error log for today

[hsurekar]

5 months, 3 weeks ago #31681

error log

[wpsolr]

5 months, 3 weeks ago #31697

The log errors seem to come from a script executed from plugin insert-php-code-snippet

[hsurekar]

5 months, 3 weeks ago #31698

yes it was fixed and log date is yesterday no any error for today

[wpsolr]

5 months, 3 weeks ago #31699

What is your PHP version?

[hsurekar]

5 months, 3 weeks ago #31700

PHP version is 7.4
Wordpress version is 6.0.2
Wordpress multisite.

[wpsolr]

5 months, 3 weeks ago #31701

I have no clue, this is the first time I’ve been told of this issue.

I’ve just created an OpenSolr index on WP Engine with:
– WPSOLR 22.5 (latest version)
– PHP 8.0.25
– WP 6.0.3

[hsurekar]

5 months, 3 weeks ago #31705

Ok I found issue. While i am activating it from network then it will give me “Package “solarium/solarium” is not installed” this error. But while activating from individual site then it’s working fine. So could you please check why it’s not working on Network.

Thanks