Mobile & Tablet Responsive not working
2 years ago #25341
we use Elementor as page builder and the Oceanwp as theme.
In the desktop environment the filter works fine, on tablet and mobile format it does not.
For example, when I select shoe size “Schuhgröße”, the filter is not adjusted and then the selection can not be deleted.
Here is the test page: (removed)
thanks and greetings
Kumar2 years ago #25359
I could reproduce the issue.
Issue added to roadmap: https://trello.com/c/akktUk81/145-fix-select2-facet-on-mobiles2 years ago #25374
Unfortunately, I cannot reproduce your issue on a local environment.
Nor on the Elementor 100K products demo (I modified the product tag filter to use a select2 multi-select widget).2 years ago #25383
Another Test failed with selecting -> use current Theme without Ajax (2.1)
If I select an attribute e.g. in size (Größe) “XXL”, then it reloads the page and it is filtered correctly also the filter is displayed correctly, but deleting the selected attribute does not work2 years ago #25395
I found the problem, (I use Elementor) If I use the widget WPSolr Facet on desktop and select in Elementor -> Responsive -> hide Mobile and Tablet. Then again insert the widget WpSolr Facet in Mobile and select in Elementor -> Responsive -> Hide Desktop. Then the problem arises on mobile.
Is there any way to fix this?
Furthermore there is the problem, when I select an attribute it can’t be deleted, only when I click on “show all” all selected attributes in the filter are reset. What could be the reason for this?
Thank you and best Regards
Kumar2 years ago #25410
Please find a fix at https://trello.com/c/akktUk81/145-enable-2-facets-widget-on-elementor-for-responsive-mobile-desktop-setup
You can try it on our 100 thousands products Elementor demo https://demo-woocommerce-elementor-cloudways-100k-products.wpsolr.com/shop/ :
– The facets widget is installed twice on the Elementor products archive Elementor template
– One widget is setup to be shown on desktops thanks to Elementor responsive settings
– One widget is setup to be shown on mobiles and laptops thanks to Elementor responsive settings1 year, 7 months ago #27485
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