Link does not work to brands

  • O-O
    Participant
    # 2 years, 4 months ago

    Hello, after implementing WPSolr we have noticed that our brand page does not work anymore. When clicking on a brand with items, it leads us to a page with no items.
    https://ibb.co/4fK4VRR
    Here you can see that Nike contains 751 items. However, when I click it is says it has no items.
    https://ibb.co/2s4h1Gr

    Can you help to fix this?
    Greetings

    wpsolr
    Keymaster
    # 2 years, 4 months ago

    What are those pages?

    O-O
    Participant
    # 2 years, 4 months ago

    Those pages are our brand pages, the first one is the overview of all brands. The second one is the specific brand page. They worked before using WP Solr, now as you can see it does not work anymore.

    wpsolr
    Keymaster
    # 2 years, 4 months ago

    When did they worked?

    Are those pages standard WP archives?

    O-O
    Participant
    # 2 years, 4 months ago

    Currently those are created with another plugin Yith, but we have noticed that the two plugins do not work together. We were wondering if there was a way to include the brandpage in Solr as well?

    wpsolr
    Keymaster
    # 2 years, 4 months ago

    Which Yith plugin is it?

    O-O
    Participant
    # 2 years, 4 months ago

    It is Brands add-on plugin

    wpsolr
    Keymaster
    # 2 years, 4 months ago
    O-O
    Participant
    # 2 years, 4 months ago

    Im not entirely sure but we think we purchased it, at least purchased Yith

    wpsolr
    Keymaster
    # 2 years, 4 months ago

    I contacted the Yith support to try get a “partner” license for my tests. Unfortunately, “it is not in their policy”.

    So, no integration I guess.

    O-O
    Participant
    # 2 years, 4 months ago

    That’s too bad to hear. Why do they not support it? I mean, you do have an integration with other plugins, right?

    We use the Yith Brand Add-On because brands it not a default attribute in WooCommerce and Yith is one of the most popular add-ons to fix this. Or do you have another solution? I mean, if you do not support this brand plugin (or another), it is not possible to filter brands at all when using this plugin, if I’m right?

    wpsolr
    Keymaster
    # 2 years, 4 months ago

    The real question is why WPSOLR is interfering with Yith Brands? By default, WPSOLR only replaces queries on archive pages.

    O-O
    Participant
    # 2 years, 4 months ago

    Could it be one of our settings?

    wpsolr
    Keymaster
    # 2 years, 4 months ago

    For me, the brands are working fine.

    I went to “Merken” page, clicked on the “N” letter, and selected “Nike” brand. Page “/merken/nike” displayed the 751 Nike products with their filters, as expected.

    • This reply was modified 2 years, 4 months ago by wpsolr.
    O-O
    Participant
    # 2 years, 4 months ago

    Now it seems to work as well, it might have to do with that we re-indexed yesterday. Anyways, thank you for your help and time

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