How to go back to “This is a test environment only.” on test system

Tagged:
  • datenwerk
    Participant
    2 years, 5 months ago #29650

    I cloned DB from prod (www.domain) to test (test2.domain) system.
    I have only 1 license for prod system.

    Before WPSOLR says:
    This is a test environment only.

    After WPSOLR says:
    Your license is not active. Please activate it now.
    –> but there is no link “Click here to manage your license.” like on prod where I can deactivate the license on test system.

    How can I clean up this?

    wpsolr
    Keymaster
    2 years, 5 months ago #29651

    See the procedure for “no license” sites: https://www.wpsolr.com/forums/topic/license-for-staging-and-live-site/

    • This reply was modified 2 years, 5 months ago by wpsolr.
    datenwerk
    Participant
    2 years, 5 months ago #29701

    I don’t think this procedure is a solution for me
    1. I cannot switch the subdomain test2 to test so easily.
    2. I don’t see a button to activate the license on test environment
    Screenshot license warning on test

    datenwerk
    Participant
    wpsolr
    Keymaster
    2 years, 5 months ago #29703

    Unlike test.domain, test2.domain is not considered a test environment

    datenwerk
    Participant
    2 years, 5 months ago #29704

    I think I read in this forum that every subdomain starting with “test” will be recognized.
    Besides I have set up the plugin under test2.mydomain and at the beginning I’ve got “This is a test environment only.”. Why did this change after importing data from productive env?

    wpsolr
    Keymaster
    2 years, 5 months ago #29705

    It is possible that test*.domain was accepted in the past, indeed.
    By copying your production site, you also installed a new, more restrictive, version of the plugin.

    I understand your current situation, so I added a free license seat to your license, to register your test2.domain site.

    datenwerk
    Participant
    2 years, 5 months ago #29715

    I think there is a bug in version 22.2
    I did a clean setup on test2.mydomain with wpsolr version 22.2
    On top I see the red warning “Your license is not active. Please activate it now.” but there is no button next to it to activate license.
    If I try to follow the instructions on https://www.wpsolr.com/knowledgebase/how-to-activate-a-license-pack/ to activate the license by activating the premium extension, no modal for input the license key appears on test2.domain environment.
    How can I update to the latest version on my test environment?

    datenwerk
    Participant
    2 years, 5 months ago #29716

    If I go back to version 22.1 then I see “This is a test environment only.” under test2.mydomain

    wpsolr
    Keymaster
    2 years, 5 months ago #29717

    I cannot reproduce your issue unfortunately. You should see a link ‘Click here to manage your license’ with WPSOLR 22.2
    You can keep going with 22.1 on your current test environment

Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.