[KumarG]

2 years, 2 months ago #25475

Hi,
I have selected in the settings under 2.4 filters for color layout: “Select box – select2 js library, “Multiple”, “or on Multiple selection” and “sort content alphabetically”. When I select the color blue on the page, I cannot select any other color.
Did I set something wrong or forgot?

Tank you and Best Regards
Kumar

• This topic was modified 2 years, 2 months ago by wpsolr.

[wpsolr]

2 years, 2 months ago #25476

Did you check the checkbox “Do not use other items selections to calculate the items count” ?

[wpsolr]

2 years, 2 months ago #25477

Explanation:
Let say you have only 2 products: productA with attribute blue, productB with attribute red.
When you select filter blue, filter red is hidden because only productA is displayed.
With this option, we ask WPSOLR to force the showing of filter blue even when no products match its value.
And as you selected “OR” condition on the color filter, choosing blue after choosing red will show both products.

• This reply was modified 2 years, 2 months ago by wpsolr.
• This reply was modified 2 years, 2 months ago by wpsolr.

[KumarG]

2 years, 2 months ago #25497

Hi,

Did you check the checkbox “Do not use other items selections to calculate the items count” ? No

But now i did it and it works, Thanks a lot 🙂

Best Regards
Kumar