deactivate the license not worked

  • sile
    Participant
    1 month, 2 weeks ago #31303

    Hi,
    we change the URl of the Project now we can’t deactivate the license.
    can you help us please and deactivate the license
    our account is (removed)
    WPSOLR PRO – All packs

    • This topic was modified 1 month, 2 weeks ago by wpsolr.
    wpsolr
    Keymaster
    1 month, 2 weeks ago #31305

    We removed the site activation on your subscription. You should be able to re-activate it now.

    sile
    Participant
    1 month, 2 weeks ago #31306

    hi now is our license is undefined,

    subscription xxx-xx-xxxxxxx-xxxxxxx is undefined, deleted, inactive, or suspended. Please select another one.

    wpsolr
    Keymaster
    1 month, 2 weeks ago #31307

    A new license code was generated. You can find it on your account’s subscription

    sile
    Participant
    1 month, 2 weeks ago #31308

    thx

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