[prakashreddy.imduri]

2 years, 2 months ago #30288

Hello Team,
We are not getting option to add solr license key. By activating the plugin we are getting “Your license is not active. Please activate it now.” Not getting option as “Click here to manage license”. We tried by resetting settings from options table as well, still issue there.

• This topic was modified 2 years, 1 month ago by wpsolr.

[wpsolr]

2 years, 2 months ago #30289

Please try to install and activate with https://www.wpsolr.com/forums/topic/release-22-1/. Then reinstall WPSOLR 22.2

[prakashreddy.imduri]

2 years, 2 months ago #30290

It is an multi website, the issue occurring in only one website. If we reinstall the plugin it will effect the remaining websites as well.

[wpsolr]

2 years, 2 months ago #30291

Is this url different from others, like containing test|dev|staging?

[priyanka_kethireddy]

2 years, 1 month ago #30302

No, all the sites on Live Environment.

[wpsolr]

2 years, 1 month ago #30304

Please try to install and activate with https://www.wpsolr.com/forums/topic/release-22-1/. Then reinstall WPSOLR 22.2

I cannot see another solution right now. This is something I cannot reproduce on my environments.

[priyanka_kethireddy]

2 years, 1 month ago #30307

We are getting the below Warnings in that website. Is that because of the below warnings we are not getting option to activate the license key. How can we fix this?

Warning: Invalid argument supplied for foreach() in /code/wp-content/plugins/wpsolr-pro/wpsolr/core/classes/extensions/licenses/class-optionlicenses.php on line 1342
Warning: Invalid argument supplied for foreach() in /code/wp-content/plugins/wpsolr-pro/wpsolr/core/classes/extensions/licenses/class-optionlicenses.php on line 1100

[wpsolr]

2 years, 1 month ago #30309

Can you check WP option ‘wpsolr_licenses’ content? It seems to be corrupted.

[priyanka_kethireddy]

2 years, 1 month ago #30311

we have License activation code in wpsolr_licenses as other websites. Can we deactivate plugin and remove the row and can we add manually, Is that work?

[wpsolr]

2 years, 1 month ago #30313

Yes, remove the WP Option ‘wpsolr_licenses’. It should be enough to see the activation button.

[priyanka_kethireddy]

2 years, 1 month ago #30314

Sure we will try and update you