Licence stopped working
- Inviqa SupportParticipant10 months ago #35093
Hi – we have two licences associated with two different domains. After resetting our database one of the licences reports:
‘Your subscription’s maximum number of 1 ‘WPSOLR PRO – All packs’ licenses is reached. Please remove some licenses first, or upgrade your subscription to add more licenses.’
It should be using exactly the same domain so I do not understand why it cannot re-register? Is this expected behaviour and how can we resolve.
Thanks.
- This topic was modified 10 months ago by Inviqa Support.
Inviqa SupportParticipant10 months ago #35095This is happening specifically with licence
034...
Inviqa SupportParticipant9 months, 4 weeks ago #35107Yes.
and we also need to deactivate the other licence as the domain has changed slightly.
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