[arsprov]

5 years, 6 months ago #10979

Dear Support Team,

I installed plugin and try to implement amazon-elasticsearch by following your link. I did all option you did on following link and video. But when tried I got 3 errors. Kindly let me what I need to do.

Create an Amazon AWS Elasticsearch index

1. An error or timeout occured.

2. Error code: error

3. Error message: Internal Server Error

[wpsolr]

5 years, 6 months ago #10980

Which company is hosting your WordPress?

[arsprov]

5 years, 6 months ago #10981

I have dedicated Server from iweb.com

[wpsolr]

5 years, 6 months ago #10982

What can you see in your WordPress debug.log file?

[arsprov]

5 years, 6 months ago #10983

I didn’t installed Apache Solr on our server. This one is must required?

I checked error_log file I can’t find any error related to plugin. Any possibility if I send WP login on your email?

[wpsolr]

5 years, 6 months ago #10984

No need of Solr, if you have an AWS Elasticsearch cluster configured.

Verify that you have cURL and php cURL libraries installed, and that you can access AWS Elasticsearch (ask your hosting provider).

See a similar error solved here (“Internal Server Error”): https://www.wpsolr.com/forums/topic/unable-to-connect-to-bonsai-elastisearch/

[arsprov]

5 years, 6 months ago #10993

Hi,

I checked on EasyApache 4. We have already php-curl Installed.

php55-php-curl Installed
php56-php-curl -Installed
php70-php-curl Installed

Under Plugin Hosting service showing “Amazon AWS – Tested on current version” but in your video and pictures showing “Amazon AWS WPSOLR Ready”.

About Search engine index name. Can we add any random name like (example:prov_92392u03u2903) or should we copy from Amazon AWS??

[wpsolr]

5 years, 6 months ago #10994

What said your hosting company about outbound firewalls?

[wpsolr]

5 years, 6 months ago #10995

Try to ssh your WP server, and use a cURL command on your AWS Elasticsearch endpoint.

For me (I can reach the endpoint):
curl https://xxx-wpsolr-tests-jsibc5jh4i…k3fvlba2y.eu-central-1.es.amazonaws.com/
“{“Message”:”User: anonymous is not authorized to perform: es:ESHttpGet”}”

[arsprov]

5 years, 6 months ago #10996

I don’t have outbound firewalls setting now. if you recommend I can check allow and disallow under WHM.
Even I tried curl https://XXXXXXXXXXXXXXX.us-east-1.es.amazonaws.com on Endpoint URL.

[wpsolr]

5 years, 6 months ago #10998

Even I tried curl https://XXXXXXXXXXXXXXX.us-east-1.es.amazonaws.com on Endpoint URL.

And?

[arsprov]

5 years, 6 months ago #10999

Still same error showing..

An error or timeout occured.

Error code: error

Error message: Internal Server Error

It’s possible if I can send WP login on my request (5235)? You can check issue

[wpsolr]

5 years, 6 months ago #11000

Still same error showing…

Please contact your hosting company support then with this curl command. It definitely looks like a firewall issue.

[wpsolr]

5 years, 6 months ago #11001

Also verify that your AWS cluster is not protected otherwise, for instance by client origin (IP, …).

[arsprov]

5 years, 6 months ago #11002

I will check firewall inside server. if issue not resolved I will get back to you.

I need suggestion about AWS Elasticsearch. I choose following details during setup. They are charging $0.15 per hour. We have only a website should. this will be to costly. Any recommendation for less price?

Availability zones: 3
Instance type: m4.large.elasticsearch
Number of instances: 3
Master instance type: m4.large.elasticsearch
Number of master instances: 3