[jeffphipps]

5 years, 3 months ago in reply to: Site is non responsive after upgrade #9899

I made some progress. The license message is correct now, but the site still becomes un-responsive. I will try using xdebug on it tomorrow to see if I can figure out where it is looping. Thx again for your help.

[jeffphipps]

5 years, 3 months ago in reply to: Site is non responsive after upgrade #9897

The site with issues is:
mypage.dev.company.com

The site that works is:
igloo.dev.company.com

The one that works was a fresh install of the 21.1 plugin, the one that doesn’t work was an upgrade.

[jeffphipps]

5 years, 3 months ago in reply to: Site is non responsive after upgrade #9895

Is there a way I can you send you the info privately instead of the public forum?

[jeffphipps]

5 years, 3 months ago in reply to: Site is non responsive after upgrade #9893

My site name is in the format “site.dev.company.com”

[jeffphipps]

5 years, 3 months ago in reply to: Site is non responsive after upgrade #9892

I had assumed from the examples from that post:

localhost
dev.mysite.com
env1.dev-mysite.com
staging.env1.mysite.com
env1.mysite.test

that dev just had to be in the name, such as the example above “env1.dev-mysite.com”

[jeffphipps]

5 years, 3 months ago in reply to: Site is non responsive after upgrade #9888

Is there a way to complete remove the plugin so I can re-install(including the license or any other data stored in the db)? I am wondering if there is some issue with the license being partially installed. On my other site on dev I see the following message “This is a test environment only.”, the dev site I am having an issue with shows “Your license is not active. Please activate it now.”

[jeffphipps]

5 years, 3 months ago in reply to: Site is non responsive after upgrade #9887

Must be something stuck in a loop, it keeps running out of memroy:

Fatal error: Allowed memory size of 6492782592 bytes exhausted (tried to allocate 20480 bytes) in

I have bumped it up to 6G and it is still failing.

I’ll probably have to fall back to 20.9 for now since we have a launch date in the next few weeks. I’ll keeping investigating to see if I can track down the issue when I can.

[jeffphipps]

5 years, 3 months ago in reply to: Site is non responsive after upgrade #9879

Sorry, the not related was referring to the sql that was executing, not the site issue. Let me try the query monitor plugin. It think it does have something to do with mysql, when the 21.1 plugin is activated running on MAMP on my local machine, mysql starts using alot of CPU. Ill post back anything I find from the query monitor plugin. Thx for your help

[jeffphipps]

5 years, 3 months ago in reply to: Site is non responsive after upgrade #9871

I am guessing it is something to do with wp-router. I disabled most of the plugins and didn’t make any difference. I tried disabling wp-router, but that basically breaks the site. Is there any time of debuging that is in wpsolr I could use to help pinpoint where it is hanging?

[jeffphipps]

5 years, 3 months ago in reply to: Site is non responsive after upgrade #9856

Not sure if it helps or is related, the site also use wp-router.

[jeffphipps]

5 years, 3 months ago in reply to: Site is non responsive after upgrade #9855

I am actually running php 7.1.2. I can activate the plugin and navigate through wp-admin, but as soon as I visit any of the site pages, the page never returns.

I don’t think the SQL is related, I noticed it was happening even with the plugin disabled.