Home » Topic » Technical and configuration issues » Setup issues » Simple Elastic cloud setup
Dear WPSolr team,
I’ve bought your plugin and during the initial install phase I can’t get further than the “Connect to your index (Loading the index …)” phase.
By following the tutorial on https://www.wpsolr.com/guide/configuration-step-by-step-schematic/configure-your-indexes/create-an-elastic-elasticsearch-index/ I get every time the same error “No alive nodes found in your cluster”, but I just created it and my node is up and running.
This doesn’t change even if I try Elasticsearch version 7.8.1, 7.8.0 or 6.8.11
Here is a screenshot of my setup: https://pasteboard.co/JjNcPLg.png
So, I don’t really understand what’s going wrong.
Is there any way to debug at this phase?
I didn’t find any WPSolr related log in the php_error.log
Are there any requirements in order to use the plugin?
Can you cURL your endpoint from your WP server (ssh)?
You can also try without the port number (:9243). Some WP hostings block all ports but 443.
I’m talking to the support team and yes, the hosting provider might be causing the issue by blocking the call on this port.
Which WordPress hosting provider is it?
I had the same problem. Port 9200 was blocked on my VPS. Also remember to enable basic authentication in elasticsearch. After I did that it connected fine.
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