How Weaviate is enhancing customer support with conversational AI
Introduction Customer support is a crucial aspect of any business, as it directly impacts customer satisfaction and loyalty. With the advancements in technology, businesses are now leveraging conversational AI to enhance their customer support services. Weaviate, an open-source knowledge graph tool, is playing a significant role in revolutionizing customer support through its robust conversational AI capabilities. Weaviate and Conversational AI Weaviate is a powerful, scalable, and flexible knowledge graph tool that allows businesses to analyze and understand their unstructured data effectively. It is specifically designed to provide machine learning capabilities and natural language processing (NLP) functionalities. These features enable Weaviate to process and understand human language, making it an ideal choice for conversational AI applications. With Weaviate, customer support can be revolutionized through the