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Reply To: Download the latest version

WPSOLR is integrated with the WordPress standard plugins update api. This means that you update WPSOLR as you would do with any other free plugins, within the WP admin “Plugins” menu. But you need your WPSOLR’s license activated. Or you will see:

September 21, 2018 admin

Reply To: Corrupted PDF files

The setup is described in video https://www.wpsolr.com/guide/video-gallery-twentysixteen-theme-search-template/video-setup-demo-twentysixteen-theme-template-local-elasticsearch/ In screen 2.2, select only the attachment file type “pdf”.   After investigation, it appeared that the PDF files were corrupted. They could not be opened, but could be indexed and searched!. No solution from WPSOLR, but to find a way to open the PDF files.

September 21, 2018 admin

Reply To: Paid Memberships Pro conflict with WPSOLR

(Nothing in javascript console, nor in WordPress debug.log) Apparently, Paid Memberships Pro was causing the conflict. After deactivating the plugin, the client could activate the license as expected. Conclusion: deactivate Paid Memberships Pro, activate the WPSOLR license, then reactivate Paid Memberships Pro.

September 21, 2018 admin

Reply To: How do Lucene, Elasticsearch, and Solr compare?

Lucene, Elasticsearch, and Solr, are all full-text search engines. But Lucene is a java library. While Elasticsearch and Solr are web servers, wrapping (some) Lucene features in their own REST API. Using the same Lucene library, Elasticsearch and Solr are therefore very similar. Some elements of choice for a new user could be: The admin […]

September 21, 2018 admin

Reply To: WPSOLR extensions not activating on the free deprecated version

You are using the plugin version 20.0. It is the free, deprecated, community version https://wordpress.org/plugins/wpsolr-search-engine/ This free version does not include the paid extensions, which integrate WPSOLR search to well-known plugins (ACF, WooCommerce …) and themes (Listify, Jobify …). Remove the free plugin, and install the PRO plugin from the download link included in your welcome […]

September 21, 2018 admin

Reply To: Custom default sort for different searches

It is possible using our WP filter https://www.wpsolr.com/guide/actions-and-filters/search-results-default-sort/ The idea is to use the WPSOLR filter above, and compare the current url to the two target urls (blog search and product search) to return the specific default sort (by relevancy or product price for instance). You do not need to show a sort listbox if you […]

September 21, 2018 admin

Reply To: Trials refund policy

We do not refund trials, as stated in our terms and conditions https://www.wpsolr.com/terms-and-conditions/ Trials are 2checkout subscriptions, set up with an automatic renewal/payment on the 7th day. On the second day, an email is sent automatically by 2checkout, with a link to deactivate the automatic billing. Clients must use this link to prevent the automatic renewal […]

September 21, 2018 admin

Reply To: Cannot update the plugin after license activation

The error message you see is due to WordPress admin’s caching plugin updates.   You can clear the cache with: When the cache is cleared, WordPress will connect to WPSOLR’s license server, and download the latest version of the plugin.  

September 21, 2018 admin

Reply To: Which Solr hosting solutions for WPSOLR ?

I’d first recommend installing Solr. It’s fast, cheap and reliable (no internet to cross). Else, you can try one of the Solr and SolrCloud hosting providers we have already tested: https://www.wpsolr.com/guide/configuration-step-by-step-schematic/apache-solr-hosting/ .

September 21, 2018 admin

Reply To: How do I activate WPSOLR extensions ?

Please follow the documentation: Activate Extensions

September 21, 2018 admin

Reply To: Can I get free seats on my license for my dev/test sites ?

Sure. We can add more seats on one license, on the condition that they are used to activate non-production sites.

September 21, 2018 admin

Reply To: Can WPSOLR search in BuddyPress ?

WooCommerce, WP Job Manager, bbPress : yes. BuddyPress : not yet. The issue (for WPSOLR) with BuddyPress is that it uses custom tables to store most of it’s data. Mostly for a better performance, as it is intended to work with lot’s of data. WPSOLR was initially built to deal with any post types, custom […]

September 21, 2018 admin

Reply To: Does WPSOLR search through users or members ?

WPSOLR searches in post types (products, posts,  job_listing, topics, …). Other WordPress objects (users), or custom tables, are not supported yet. But there is a plan to do so.

September 21, 2018 admin

Reply To: Advanced scoring documentation

The Elasticsearch Advanced Scoring video will guide you through the configuration of this extension.

September 21, 2018 admin

Reply To: Ajax search documentation

The  following videos will guide you through the configuration of this extension Using your theme search template Video: Add Ajax to the current Theme Video: WPSOLR + Yith WooCommerce Ajax Search (free) + Elasticsearch Video: WPSOLR PRO + Polylang + Ajax + Elasticsearch Video: WPSOLR PRO + WPML + Ajax + Elasticsearch Video: Setup the […]

September 21, 2018 admin

Reply To: Corrupted license after cloning a staging environment

A WPSOLR  license is linked to a site url. If you clone a site, the license is cloned too. But it does not recognise the site url anymore, hence the infamous “corrupted data” error message: To fix the error, you just have to: 1) Deactivate your cloned license   2) Refresh your screen (F5)   […]

September 21, 2018 admin

Reply To: Corrupted license for a site deployed with the boilerplate roots.io/bedrock

This is a known issue fixed in WPSOLR 20.9 As your version is < 20.9, we will need to follow these 2 steps: – I deleted your current activations in our back-office – Please now apply the workaround Reply To: Corrupted license after cloning a staging environment

September 24, 2018 admin

Reply To: Renew a trial early and extend the license to more sites

Your download link was inserted in your welcome email, just after ordering the trial. 1) Yes, you can. From your WPSOLR account https://admin.gotosolr.com/#/signin (‘Upgrade’ tab on your subscription), or from the link in your 2checkout order confirmation emails. 2) Yes. I’ll add a development seat to activate your development site.

September 24, 2018 admin

Reply To: Deactivate one site to activate another site

Here is the procedure to do just that: I bought my licence for a domain name. Can I change to another domain name?

September 24, 2018 admin

Reply To: Deactivate one site to activate another site

Unfortunately, I do not have access to the old site. I cannot deactivate it’s license anymore.

September 24, 2018 pbo75