Trials refund policy

  • pseudo visitor
    Participant
    # 4 weeks ago

    Can I get a refund for my free trial, which was automatically renewed ?

    wpsolr
    Keymaster
    # 3 weeks, 6 days ago

    We do not refund trials, as stated in our terms and conditions https://www.wpsolr.com/terms-and-conditions/

    Trials are 2checkout subscriptions, set up with an automatic renewal/payment on the 7th day.

    On the second day, an email is sent automatically by 2checkout, with a link to deactivate the automatic billing.

    Clients must use this link to prevent the automatic renewal of the trial and it’s payment. Or they can login to their WPSOLR account https://admin.wpsolr.com/#/signin, and delete their subscription, which will cancel the automatic renewal.

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